Refund Policy

We want you to love your purchase, however, if you're not completely satisfied you may return your purchase within 7 days of receiving item. Your item MUST be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at info@wisapparel.com . You will be asked to provide photos of items purchased. If your return is accepted you will be responsible for all shipping fees. Items sent back to us without first requesting a return will not be accepted. 

Damages and issues 
Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.